What does 'General Network Error' mean?
This error message is usually a result of particularly high server load. It is not a direct result of your query. A resubmit will usually fix this.
What does 'Column names in each table must be unique.' mean?
SQL requires that all columns within a table contain a unique name. This error usually occurs when a user inadvertantly tries to create a table with duplicate column names. For example, views 'Photoobj' and 'Galaxy' both contain an 'objid' column, so if one tried a select * from both of these into a single table this error would occur. The fix is to explicity name the conflicting column as something else, so instead of doing 'select ra from photoobj' you could do 'select ra as ra2 from photoobj'.
What does 'Query results exceed memory limitations' mean?
This means the result of the query which you've submitted is greater than the memory buffer will allow. This message only applies to 'quick' queries; queries using 'submit' do not have any memory restrictions. The easiest thing to do is just use submit instead of quick.
How may I check how many jobs are waiting in a given queue?
Go to the Queues page by clicking on the link here or in the menu-bar.
(How) can I bump up my MYDB size limit?
You may request additional space - you do not automatically get more space. Please email the Help Desk (Contact link at the bottom of the page) after you log in.
What happens if my query does not complete ?
We strictly limit the length of queries for up to eight hours. If your query fails to complete in this amount of time you should ask for it to be analyzed and we will attempt to make your query more efficient.
Who do I notify if my job doesn't run for a long time (the queue
appears to be stuck)?
Occasionally the service running the jobs hangs (although we hope to have fixed it in this version). If you see many waiting jobs and none executing, please email the SDSS Help Desk using the Contact link at the bottom of this page.
Why can't I drop or create tables outside the MyDB context?
This is due to CasJobs' distributed operation and because SQL Server does not allow tables to be dropped or created remotely (from a different server via a linked server connection). For more information, please see the CasJobs Limitations due to Distributed Execution section in the Help page.
How can I add a count or enumerator column to my table?
If you need to add an enumerator (an int id) column to your table (e.g., for use in the neighbors search type queries), you can do it as described in the Enumerator Column example in the Advanced CasJobs Queries page.
Why can't I run user-defined functions from outside the context of
the DB in which they are defined?
This is due to CasJobs' distributed operation and because SQL Server does not allow user-defined functions to be executed remotely (from a different server via a linked server connection). For more information, please see the CasJobs Limitations due to Distributed Execution section in the Help page.
Why isn't my CasJobs Command-Line (CL) tool working?
Two common problems with the CL tool are the Java version compatibility and network problems due to either an incorrect config.casjobs file or your local proxy or firewall setting. The CL tool is currently only compatible with Java SDK v1.5 or higher (v1.6 recommended). If you are using a compatible version of Java, and it is still not working (e.g. giving you the error "Error retrieving host info."), then you need to contact the Help Desk (see Contact link below) with the contents of your config file and information about your proxy and firewall settings.